Delegate maintenance, configuration, testing and restoration of the hosted equipment to the specialists of the engineering and technical department of the ALLUS data center.
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Initial server install (if you have a new server we will configure it from the scratch)
High-load software optimization
Install of the required standardized software
Install of any non-standard software at your request and at your own risk
Assistance in the migration of servers on one hosting provider’s platform as well as cross-platform migrations (between different providers)
Professional OS kernel configuration for any specific needs
24/7/365 online technical support
24/7/365 server monitoring
5-15 min. response time guarantee for alerts
5 min. response guarantee for emergency tickets
30 min. response time guarantee for standard requests
Standard server security setup
Restoration of a hacked or compromised server. We will not only restore a server but will secure it to avoid such incidents in the future.
A number of services can be extended or modified depending on your needs.
Configuring backup of your data
Deploying backup at your request
Our administrators work 24/7. The response time to emerging incidents is no more than 15 minutes at any time of the day.
We work with automation programs, round-the-clock monitoring of the infrastructure, creating backups, collecting and analyzing logs.
We eliminate incidents that occur without restrictions on their number and without additional payments.