System administration

Remote equipment maintenance

Delegate maintenance, configuration, testing and restoration of the hosted equipment to the specialists of the engineering and technical department of the ALLUS data center.

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Optimal Server Configuration

Initial server install (if you have a new server we will configure it from the scratch)

High-load software optimization

Install of the required standardized software

Install of any non-standard software at your request and at your own risk

Assistance in the migration of servers on one hosting provider’s platform as well as cross-platform migrations (between different providers)

Professional OS kernel configuration for any specific needs

Round-the-clock server and other services monitoring

24/7/365 online technical support

24/7/365 server monitoring

5-15 min. response time guarantee for alerts

5 min. response guarantee for emergency tickets

30 min. response time guarantee for standard requests

Server Security

Standard server security setup

Restoration of a hacked or compromised server. We will not only restore a server but will secure it to avoid such incidents in the future.

A number of services can be extended or modified depending on your needs.

Data Protection

Configuring backup of your data

Deploying backup at your request

The Advantages of System administration

Round-the-clock support

Our administrators work 24/7. The response time to emerging incidents is no more than 15 minutes at any time of the day.

Data loss risks-tend to 0

We work with automation programs, round-the-clock monitoring of the infrastructure, creating backups, collecting and analyzing logs.

There are no restrictions on the elimination of incidents

We eliminate incidents that occur without restrictions on their number and without additional payments.

What Our Clients Are Saying About Us

Hannes Stein
I decided to make them the home of a few of my websites. Since then everything is running per-fectly fine. I never had a problem with the server nor did i experience any unplanned downtime at all. I can definitely put ALLUS on top of my premium host list and would recommend them to anyone who is looking for a solid/stable platform with outstanding support. Whenever i had a few issues with managing this machine they instantly jumped in and provided help. Furthermore their response times to tickets are one of the fastest i ever experienced.
Web Developer
Luke Thomas
You guys are great hosts. We have hundreds of hosting accounts and I don't remember ever having issues with you guys that weren't resolved swiftly and professionally. Thank you.
Production Manager at UpsideOut
Rudy Yang
The reason I chose Natcoweb was price and location, and I was expecting an OK service but what I got could be described as very good service, and the datacenter was pretty nice and I liked it. There are a few things I want to say about Natcoweb, the most important one is that network up time is pretty good, even it's not perfect but they response to the situation very promptly and get the job done pretty well, with modest pricing I would say natcoweb is ideal for small to medium businesses looking to host their own websites, to build their own clusters or even small scale cloud computing.
Manufacturer Express, Inc.
Balkrishna Sharma
Yes, I am very happy with the experience so far. There has been no outage, network speed has been consistent, the remote admin access are sufficient. In all, able to use the server without any issues :-) Thanks for the fine job of procuring and installing so fast.
Oleg Cherevatyy
Using ALLUS Online for almost year for one of company's projects. Really happy with support and sales team - very responsive and helpful. All maintenance tasks performed with our approvement in appropriate time that is crucial for business. Thank you and keep it up!
Executive Director at MagneticOne
Syed Adnan
I needed reliability and it seems that Natcoweb was located in a top notch datacenter. I also required value for money which your firm was offering. My expectation for collocation were for reliability and value for money and I am satisfied with your service. I would certainly buy more collocation services from Natcoweb as and when my business grows but right now I have hit technological issues which are limiting my roll out.
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